Universal Credit Verification
Automation Solution
Preeminent Software Provider for UCV Solution.
Starting from early 2024, the Department for Work and Pensions (DWP) is allowing the use of automation tools in the landlord portal.
In line with this exciting development, we'd like to introduce our flagship UCV Automation Solution, which is tailored to make your life easier.
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Designed with social landlords in mind, our solution deploys robot(s) to seamlessly interact with the DWP portal, Housing Management, and Finance systems, enabling them to check and confirm tenancy details automatically.
Let Robots take the Load.
Total claims submitted to DWP during Peak (Apr - Jun 2024)
Processing time per claim is
as little as
Compatible with
Major Housing Management and CRM Systems
Over 100,000
to confirm tenancy details
14 seconds
Trust in Enterprise RPA.
Interested in other Housing Use Cases?
Former Tenant Arrears Recovery
Automates validation checks for each former tenant account and adds appropriate actions afterwards
Housing Benefit Letter Automation
Using robots to read scanned documents, extract key data, and source information from database
Email Reroute /Handling
A robot(s) is designed to handle your general inbox to categorise incoming emails based on their content, to route emails immediately (e.g. ASB emails) and prioritise for processing
Temporary Housing Allocation
Instead of having staff juggling through multiple systems, our solution consolidates everything in one platform to handle data captures, initiate the next process, facilitate keys handover and streamline housing benefit application
Direct Debit Management
Using robots to check tenant details and adjusting rent balances for direct debit. After verification, the system notifies residents of changes
Conversational AI Digital Assistant
AI chatbot to check everything from rent balances to tenant validation for tenants, allocates tasks by priority
Finance Invoice Processing
Using robots to fill out invoices and
extracts information for automated processing
Leavers Management
Using robot to check and remove each leaver from relevant systems, with complex rules applied to control data and service access, which avoid ex-employees having access to company's sensitive information and property